OUR
APPROACH
Understanding the ordering process is essential to ensure that your purchasing experience is not only satisfying but also exceptionally smooth. With us, every order is handled with the utmost care and precision, ensuring that every step of the journey is clear and straightforward. From the moment you decide to contact us to the delivery of the product, we are committed to providing impeccable service.
Order Channel
Customers can choose from various channels such as WhatsApp, email, or phone call to place their order.
Assistance from a Dedicated Order Manager
A dedicated order manager handles the request and oversees the entire sales process.
Quotation Preparation
The order manager prepares a detailed quotation based on the customer’s specifications.
Availability Confirmation
The availability of the requested products is checked and confirmed to the customer.
Scheduling
The necessary timeframes for order preparation and shipment are organized.
Order Confirmation
The customer confirms the order based on the quotation and proposed schedule.
Quality Control
Before shipment, the product undergoes a strict quality control check.
Shipment Organisation
Shipment is organised down to the smallest details to ensure a smooth process.
Delivery within 24 Hours
The product is delivered to the customer within 24 hours of order confirmation.
